What a GOD SEND the Braemar Hamlet at Medford was for my Aunt Agnes - a resident for 9 years. As a frequent visitor; I met all the workers from Tracey (Admin); Winnie (Wellness); Heidi (Banking and Recreation); Lisa & Jean, Tammy (Recreation); Nurses (from Cindy on down); Aids; PT, cafeteria workers; (more than I can name), etc. For nine years the staff included me in all updates on my Aunt (health, activities, her solo singing in the chorus, when she lost her eyeglasses, hospitalizations (my Aunt has tremendous anxiety) etc.) When my Aunt first entered the Braemar Hamlet she was very cognizent of her surroundings and able to take care of her personal needs (eatting and washing). As her memory faded; and, as she declined in health - the Hamlet toileted her every 2 hours; ensured she was clean and presentable; engaged her in activities and continued to keep me informed. I phoned the Hamlet many times....and, someone always answered and they always knew where my Aunt was in the facility. Over time, my Aunt's needs exceeded assisted living (she was dehydrated, had severe memory loss and no longer able to remember to brush her teeth). The Braemar Hamlet staff helped me make the decision to move her to a full nursing home. This was the hardest decision of my life - which the Braemar Hamlet staff helped guide me and made this transition easier for both my Aunt and me. I wish I didn't have to move her. The Braemar Hamlet is clean, caring, pays attention to dietary needs (my Aunt got her ice cream every day); has a great Wellness staff and many recreational activities. I give this facility a 5 Star....with its caring attitude and professionalism. (BTW - I visited 19 assisted living facilities - and, for my Aunt - this was the best on Long Island.) If I needed an assisted living for another family member or myself - this is the environment I would want to be in.
Thank You Everyone at the Braemar Hamlet, especially Tracy Moodie. You manage the staff exceptionally. Your compassion is evident with all the residents.
Response from the owner:Thank you so much for your kind words. We are truly lucky to have the support of such amazing families.
