Memory Care

Jean Macedonio, Admissions Coordinator at Braemar at Medford was incredibly helpful, kind, and knowledgeable throughout the process of moving my mother into assisted living. We really appreciate her support and guidance.

My mom moved into Braemar at Montebello a few months ago from another memory care facility, and it has been a true blessing. After significant concerns about her safety and hygiene at her previous home, I’m thrilled to say that Braemar has exceeded my expectations. The nursing staff is exceptional. They’re dedicated, compassionate, supportive and professional, which was clear from our very first meeting during her assessment. The caregivers are attentive, engaging my mom and the other residents with meaningful activities like music events and arts and crafts. Most importantly, they ensure she is healthy, safe, and well cared for. The food is another highlight. It’s delicious with plenty of choices to suit her preferences. The management team made the transition process smooth and stress free, showing genuine care every step of the way. Braemar At Montebello feels like my mom’s forever home, and I’m so grateful to have found such a wonderful place for her. One other mention is my mom is assigned a caseworker who’s very helpful with her needs as well. I highly recommend Braemar!

I live out of state and rely on one of my sister’s to interface with Braemar week to week in the care of our mother. I come several times a year and am always grateful that we found Braemar. She had been at two other facilities previously and the care wasn’t as personal. It makes Braemar such a gift.

They have made accommodations for her that suit her needs. They are patient and kind with her dementia.

My several times a year visits are a blessing. Though, I am not known as well as my sister is, I am greeted cordially and have even developed over the past few years a relationship with one of her aides. There is genuine care and love for my mother. When I walk with my mother down the hall, staff and residents, greet her by name. Often, they remark on her kindness or niceness.

It is so hard to leave a parent in a facility, especially a parent who made her family’s life a dream with her thoughtfulness. I am so very grateful for the ways Braemar cares for my mother. It has given me such peace of mind. Thank you, Braemar, for the almost six years of care you have given my mother! Our family is very grateful!

What a GOD SEND the Braemar Hamlet at Medford was for my Aunt Agnes - a resident for 9 years. As a frequent visitor; I met all the workers from Tracey (Admin); Winnie (Wellness); Heidi (Banking and Recreation); Lisa & Jean, Tammy (Recreation); Nurses (from Cindy on down); Aids; PT, cafeteria workers; (more than I can name), etc. For nine years the staff included me in all updates on my Aunt (health, activities, her solo singing in the chorus, when she lost her eyeglasses, hospitalizations (my Aunt has tremendous anxiety) etc.) When my Aunt first entered the Braemar Hamlet she was very cognizent of her surroundings and able to take care of her personal needs (eatting and washing). As her memory faded; and, as she declined in health - the Hamlet toileted her every 2 hours; ensured she was clean and presentable; engaged her in activities and continued to keep me informed. I phoned the Hamlet many times....and, someone always answered and they always knew where my Aunt was in the facility. Over time, my Aunt's needs exceeded assisted living (she was dehydrated, had severe memory loss and no longer able to remember to brush her teeth). The Braemar Hamlet staff helped me make the decision to move her to a full nursing home. This was the hardest decision of my life - which the Braemar Hamlet staff helped guide me and made this transition easier for both my Aunt and me. I wish I didn't have to move her. The Braemar Hamlet is clean, caring, pays attention to dietary needs (my Aunt got her ice cream every day); has a great Wellness staff and many recreational activities. I give this facility a 5 Star....with its caring attitude and professionalism. (BTW - I visited 19 assisted living facilities - and, for my Aunt - this was the best on Long Island.) If I needed an assisted living for another family member or myself - this is the environment I would want to be in.

Thank You Everyone at the Braemar Hamlet, especially Tracy Moodie. You manage the staff exceptionally. Your compassion is evident with all the residents.

My mother will be 95 years old this summer. She is incontinent and has advanced dementia. After living in a senior residence and then another assisted living facility, we moved her to Braemar Living of Medford in June of 2019.

Because of her dementia, I was told that if she became a “flight risk” she would not be able to stay. I totally understood this as the facility does not have a lock down unit, and of course this is in her own best interest, but I knew it would not be a problem as my mother did not like going out when it was too sunny, or rainy or too windy or too hot or too cold. You get the picture.

From the first week she lived there, I was amazed at the kindness and courtesy she received by all of the staff. The aids treated her with love and respect, and the director, Tracy Moodie gave a special dispensation for Mom to eat meals over a longer period of time to accommodate the way she is such a slow eater. (She always was!)

When I walk down the hall with Mom, every employee we pass says hello and calls her by name. When she needs medical care, the nurses are always helpful and kind. We love Wendy in Wellness who has always looked out for Mom.

The staff are very helpful. Lisa, Jeremy and Mandy who work at the front desk are always welcoming with a friendly greeting. And quick to answer questions I may have.

Juan in maintenance has been helpful and friendly when I needed help with a stuck window or a chirpy smoke detector or changing the toilet seat for a higher one for Mom.

I can’t say enough about the aids who gently and lovingly care for and nurture my mother. The ones I know best are Rosa and Mariana and Patricia, and I can see how she responds to them with love too.

I know there are so many other people there, whose names I can’t remember who have provided excellent service and care for my mother. I would be lost without them all! Thank you all for making these last six years safe and happy ones for my mother and for giving my sisters and me, the peace of mind that Mom is in good hands.

I received a tour of the facility, and I couldn't be more impressed. Laura the administrator and Beljanny from admissions were so professional and personable. They explained everything there is to know about the facility and answered all my questions. As well, the facility was well maintained and kept very clean. It is a very inviting place, and I would definitely recommend others to go to this wonderful place and call it their home.